Sustainability Management

Tokio Marine aims To Be a Good Company trusted by all people and society, by continuing to contribute to society through our business

Tokio Marine Group aims To Be a Good Company that is trusted by all people and society by supporting customers and society in their times of need, which is our basic concept “Good Company” of our long-term vision.
Tokio Marine Group has provided “safety and security” to society and contributed to its development by making the most of its abundant knowledge and experience accumulated over the years in the insurance industry. Our self-motivated employees act with integrity and compassion, and as this spreads throughout organizations and the Group, we believe that it will create a virtuous cycle of developing innovative products and services along with contributing to local communities and society. Moreover, this cycle will lead to the sustainable growth of the Group. These efforts will serve as a bridge to our children and to future generations as we seek to transform risks into opportunities and create value for a safe, secure and sustainable future.
In the future as well, we will work to counter various social issues and continuously raise the Group's corporate value while contributing to a safe, secure and sustainable future. By doing so, we aim to become To Be a Good Company that is trusted by all people and society.

To Be a Good Company” Resolve social issues. Enhance corporate value. Each Employee:Each employee acts with integrity and compassion to help us to be a “Good Company”. Organizations/The Group:Spread of employees' actions with integrity and compassion changes our organizations and the entire Group. Customers:Be chosen and trusted by customers by providing innovative products and services. Local Communities and Societies:Be appreciated and trusted by local communities and society by providing safety and security, protecting the Earth and supporting people. The Future:Create value for a safe, secure and sustainable future. [Toward a safe, secure and sustainable future] [Resoliving social issues] [Continuously enhancing corporate value]

Respect for International Codes of Conduct and Human Rights

Tokio Marine Group supports and respects the Universal Declaration of Human Rights, OECD Guidelines for Multinational Enterprises, ILO Core Labour Standards, UN Guiding Principles on Business and Human Rights, as well as ISO 26000. The ideas and contents of the ten principles concerning human rights, labour, the environment and anti-corruption advocated by the United Nations Global Compact (UNGC) coincide with Tokio Marine Group's own approach. Therefore, Tokio Marine Holdings has been participating in the UNGC since 2005.

Process of Specifying Materiality

Specifying Eight Material Issues (Materiality)

Based on advice from stakeholders, specialists and external experts, in 2021, Tokio Marine Group specified eight material issues that the Group should address.

STEP1　Defining Value (Purposes) to Provide to Our Stakeholders

Based on the strong belief that “it is our duty to pass on a bright future to the next generation,” we have clearly positioned “future generations” as stakeholders. Then, we identified eight material issues based on the value we provide to each stakeholder and the social issues that affect our insurance business.

STEP2　Prioritizing Issues

We assessed the eight material issues along the two axes of “expectations and the interest of stakeholders” and “importance for Tokio Marine Group,” and selected four priority issues.

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