Dialogue with Stakeholders

Fundamental Policy

The Company will strive to enhance trust by providing information to the capital markets in a timely, fair, and continuous manner while ensuring transparency and accountability in its disclosures, and to promote understanding of its efforts to increase corporate value and accurate assessment of the Company. Furthermore, through constructive dialogue between management and shareholders and investors, the Company will gain an appropriate understanding of how it is viewed and the state of the capital markets and provide that understanding and feedback to management and within the Company to lead to the improvement of management itself and further enhance corporate value.
In April 2023, we established the Global Communications Department as an organization responsible for interdepartmental operations of IR, SR, and PR, with the aim of further strengthening dialogue with a wide range of stakeholders, including capital markets, shareholders, the media, and employees.

Dialogue with Investors

Dialogue with Institutional Investors

May 2023 IR conference

Organizing financial results conference calls, IR conferences, and theme-focused strategy conferences, the Company holds these both onsite and on the Internet (broadcast live across the globe) and is thereby engaging in dialogue with shareholders and investors around the world.
At the IR conference held in May 2023, Outside Directors, who serve as representatives of minority shareholders, took the stage and gave objective responses to questions about the Board of Directors discussions and Tokio Marine Group from the perspective of outside directors. Participants commented that they had further deepened their understanding of the Companyʼs management and the opportunity to hear the voices of outside directors was valuable, and that they would like to see such opportunities offered in the future.
We also continuously hold briefings focusing on topics of high interest in capital markets. In fiscal 2022, Special IR Meetings were held in London and New York City, where presentations were made by the CEOs and executives of major subsidiaries in Europe and the United States, and Q&A sessions were held with participants. In Japan, we also held two special briefings on overseas subsidiaries, featuring the CEOs of overseas subsidiaries as speakers, and received favorable responses.
We have also resumed face-to-face dialogue, including overseas IR activities in North America, Europe, and Asia. In fiscal 2022, we held dialogues with approximately 530 company investors in Japan and overseas while improving the quality of these dialogues.

Dialogue with Individual Investors

We hold conferences for individual investors every year, featuring the Group CEO. Since fiscal 2022, we have held briefings in Osaka, Fukuoka, and Aichi, in addition to Tokyo. The Company also provided easy-to-understand explanations of the “Groupʼs management strategy” and “shareholder return,” which are of great interest to individual investors. These explanations received about 90% participant satisfaction rate.
Also, in response to requests from many individual investors for stock splits, in October 2022 we implemented a three-way stock split. We will continue to engage in careful dialogue with investors with the aim of expanding our base of investors and expanding our Tokio Marine fan base.

Feedback

The Company is also making efforts to report the opinions obtained through dialogue with shareholders and investors widely to management and other members of the Company, and to reflect them in improvement of management. Many of our employees have no contact with the capital markets in their daily work, but through the IR activity reporting sessions, they understand the voices of the capital markets, the evaluation of the Company, and the connection between their work and the capital markets. This has a positive impact on their own motivation and growth and, as a result, a virtuous circle of company growth is also created.
In fiscal 2022, we also used remote tools to share and interact with 2,748 Group employees.

Awards Related to Disclosure

As a result of these efforts, we have received various awards.

2nd Nikkei Integrated Report Award 2022 Semi-Grand Prix 2022 Award for Excellence in Corporate Disclosure Industries SAAJ The Securities Analysts Association of Japan 2022 Nikko Investor Relations Co.,Ltd All Markets Ranking in Japan WITH GRADE AAA Corporate Websites Internet IR Grand Prize 2022 Daiwa Investor Relations