Culture & Values
Tokio Marine Group has provided “safety and security” to society and contributed to its development by making the most of our knowledge and experience accumulated over the years in the insurance industry. We will continuously work to solve various social issues and raise the Group’s corporate value while contributing to a safe, secure and sustainable future. By doing so, we aim to become a “Good Company” that is trusted by all people and society.
Tokio Marine Group Common Values
As an insurance company, we always seek what lies beyond profit; that is to say, we always give the benefit to our customers, business partners, and society. This will become the source of our competitiveness.
Insurance is a people’s business. As we deal with intangible products and services, our people and the credibility and trust they build with customers are the foundation of our business.
We will continue to pursue results in the long term that are a consequence of trust accumulated over many years, with a deeply rooted belief that such results are a barometer of stakeholder trust.
Tokio Marine Group Purpose To protect our customers and society in times of need
The Purpose has remained unchanged since the founding of the Company and will never change. Our Purpose is the common compass and foundation for the entire Group, and we believe that it is essential for all of our more than 40,000 employees around the world to be able to fully demonstrate their capabilities. The Group CEO himself is taking the lead in promoting initiatives as the Group Culture Chief Officer (CCO).
Actions
Taking Renewable Energy Businesses to the World through Insurance
Through enhancing natural disaster risk mitigation by utilizing data with invested partner company and disciplined underwriting, TMHCC plans to grow in both topline and bottom line and continue to facilitate the transition to renewable energy.
Disaster Detection Sensor by PHLY
Philadelphia Insurance Companies (PHLY) , a member of the Tokio Marine Group, contributes to the prevention of fires and water leakage accidents caused by electricity in homes through the distribution of current abnormality detection sensors and water leakage detection sensors. Warnings from the sensors about natural disasters enable policyholders to take immediate countermeasures, minimize the scale of damage, and reduce the impact on buildings.
New Medical Insurance to Support Health by Tokio Marine & Nichido Life Insurance
To meet the needs of customers who want to stay healthy and energetic, we have been offering a new medical insurance policy since August 2023 that provides a wide range of coverage from early treatment to long-term treatment for serious illnesses for eight lifestyle-related diseases for which treatment tends to be prolonged. We have also established a system that allows customers to receive premium discounts even during the policy period if their health condition improves, thereby encouraging them to improve their health.
CSR Activities
Brazilian Seed (Brazil)
Tokio Marine Seguradora S.A (TMSR) runs the Brazilian Seed program to provide educational opportunities to young people experiencing social and economic difficulties and help them find employment. Many TMSR employees volunteer to be mentors and teach young orphans while providing mental support and advice about work and life. The majority of the young people who completed the program found jobs and are playing vital roles in society.
Activities to Plant Mangroves and Protect / Restore Eelgrass Beds (Japan, Malaysia, etc.)
The ocean, which is the origin of life and nurtures diverse ecosystems, is now exposed to climate change and marine pollution. It also faces a variety of issues, including a rise in seawater temperature, ocean acidification, plastic waste, declining oxygen levels and depletion of marine resources. To responsibly make efforts to help resolve these issues over the long term, Tokio Marine Group is undertaking activities to plant mangroves and protect and restore eelgrass beds under the concept of “insurance for the future of the Earth.”
Disaster Prevention Lessons (Japan, China, Indonesia, Vietnam, etc.)
Employee volunteers, including agents, have been conducting Disaster Prevention Lessons since 2012 to help children prepare for a disaster. Similar lessons are also provided overseas, including China, Indonesia, Turkey and Vietnam, based on education materials that take into account the characteristics of disasters in their respective countries so that these lessons appeal to children to encourage their learning.
