Sustainability Special Report

Tokio Marine Group strives to quantitatively visualize the social value it provides to society and customers through its business. We will conduct business while being conscious of both the social value we offer and the economic value that can be improved by contributing to society and customers. Through these activities, we aim to work with various stakeholders toward this value expansion and growth.

Our social value has been identified in the areas such as “preventing personal damage,” “preventing damage to buildings, facilities and properties” as well as “business continuity and swift recovery.” We believe that conducting business with those value in mind will lead to further growth in the quality and quantity of solving societal challenges through our business, thereby increasing our economic value and, by extension, our corporate value.

In fiscal 2024, we worked with external specialists to consider how to quantitatively visualize the social value of insurance and solutions that are linked to disaster resilience. We aim to not only pay insurance claims in the event of an emergency but also transform into a company that supports its customers at all times. We will achieve this by providing peace of mind before and after a disaster, such as preventing accidents, reducing damages when a disaster occurs, supporting the swift recovery and preventing the recurrence.

Tokio Marine & Nichido, a major domestic company, provides insurance products and solutions to help customers transition to carbon neutrality through in-depth dialogue with customers and investment and financing recipients to achieve net zero emissions by 2050. In the following example, Tokio Marine & Nichido supports a customer’s transition to net zero through engagement.

Tokio Marine Group prioritizes the protection of the natural environment as a material issue and practices harmonizing with the Earth’s environment and conducting environmentally considerate business activities. We have established our Basic Policy on the Environment and Responsible Procurement Guidelines to engage in the conservation of natural capital and biodiversity through our business. Protecting the Earth’s environment requires not only addressing climate change but also halting the loss of biodiversity and achieving nature positive outcomes to restore nature. We will continue to address this as a critical issue, with an unified Company-wide effort.

We have been advancing efforts to conserve natural capital and biodiversity through environmental protection activities, such as mangrove reforestation. We will continue to contribute to building a society that coexists in harmony with nature by developing and providing insurance products and services as well as through investments and financing that address nature-related issues.