Sustainability Management
Our Commitment to Sustainability
Since our founding in 1879, protecting customers and local communities in times of need has been our unwavering purpose.Social issues and risks change with the times. We seek to remain a presence throughout these times, supporting customers and local communities facing difficulties. Wishing to carry on this purpose for the next 100 years, we will take steps forward and continue to take on the challenges of each era.
Sustainability Strategy (Purpose Story)
By continually addressing globally increasing societal challenges through our business, Tokio Marine Group aims for full-fledged sustainability management to realize a sustainable society in which people can live safely and with a sense of security while taking on bold challenges and achieve growth.

Tokio Marine Group's Value Creation Approach
With our Purpose as our foundation, we will bolster our human, intellectual, and social capital and create a cycle of business activities and solutions to societal challenges, and continue to grow for the next 100 years.
Eight Material Issues (Materialities)
Tokio Marine Group is committed to sustainability management globally, focusing on eight material issues.
Identification and Regular Review of Eight Material Issues (Materiality)
Tokio Marine Group has identified eight material issues (materiality) to be addressed based on our Purpose. In this identification process, we first consider external environmental factors and their impact on the Company. We evaluate and select the issues based on two criteria: “stakeholder expectations and interests” and “relevance to Tokio Marine Group’s business.” Afterward, we finalize the material issues through consultations with internal and external experts, as well as deliberations by the Sustainability Committee and the Board of Directors.
As the field of sustainability is subject to rapid changes in external environments, such as environmental, social and governance (ESG) trends and international frameworks, regular reviews are necessary. We are conducting a review in fiscal 2024.
Process for Identifying and Reviewing Materiality
![[Purpose]→[[Perspective on the external environment: Insurance Industry and ESG trends International frameworks to consider][Perspective on impact on the company: Alignment with Corporate Philosophy and long-term vision Impact on management (growth potential and profitability)]]→[Selection of material issues: Evaluation based on two axes: “stakeholder expectations” and “relevance to Tokio Marine Group's business”]→[Gethering opinions from internal and external sources: Exchange of views with external experts and outside directors, and obtaining feedback from sustainability promotion personnel]→[Internal discussions and approvals: Sustainability Committee, Management Meeting, Board of Directors]→[Finalization of the eight material issues (materiality) (Regular review of materiality)]→[Practical solutions to societal challengess and value creation through business activities]](/en/sustainability/management/images/img-index-2.png)
New Materiality
![stakeholder1 For customers [Value provided]・Contribute to making customer's lives healthy anf fulfilling through products that provide security and assistance with future-oriented challenges. stakeholder2 For society [Value provided]・Contribute to building a sustainable society that can overcome any challenge and ensure the safety and security of all its members. stakeholder3 For employees [Value provided]・Help employees reach their hightest potential through engagement and opportunities for them to thrive. stakeholder4 For shareholders and investors [Value provided]・Continually increase shareholder returns.・Enhance the Groupe's value and eam the trust of shareholders and investors through timely and proper disclosure along with constructive dialogue. stakeholder5 For future generations [Value provided]・Hand down a sustainable environment and society to future generations by engaging in climate change countermeasures and the preservation of biodiversity. ・Support the challenges of future generations by providing education and enlightenment to children.](/en/sustainability/management/images/img-index-3.png)
Sustainability Charter and Basic Policies
- Sustainability Charter and Basic Policies
- Basic Approach to and Policy on the Environment / Basic Approach to Climate Change
- Basic Approach to and Policy on Human Rights
- Policy to Address Environmental and Social Risks
- Responsible Procurement Guidelines
- ESG Investment and Financing Policy
- Wellness Charter/ Promoting DE&I / Human Resources Development
Sustainability Reports & Publications
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Sustainability Booklet
Learn more about our Group's sustainability strategy and latest initiatives across material issues.
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TCFD Report
Learn more about our climate change initiatives in line with the TCFD recommendations.
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Sustainability Report
Learn more about our sustainability initiatives driven by our purpose.
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TNFD Report
Learn more about our biodiversity initiatives in line with the TNFD recommendations.
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Human Capital Report
Learn more about our approach and initiatives to maximize people's capabilities.