Dialogue with Stakeholders
Fundamental Policy
The Company will strive to enhance trust by providing information to the capital markets in a timely, fair, and continuous manner while ensuring transparency and accountability in its disclosures, and to promote understanding of its efforts to increase corporate value and accurate assessment of the Company. Furthermore, through constructive dialogue between management and shareholders and investors, the Company will gain an appropriate understanding of how it is viewed and the state of the capital markets and provide that understanding and feedback to management and within the Company to lead to the improvement of management itself and further enhance corporate value.
In April 2023, we established the Global Communications Department as an organization responsible for the interdepartmental operations of external IR, SR, and PR and internal communications, with the aim of further strengthening dialogue with a wide range of stakeholders, including the capital markets, shareholders, the media, and employees.
Dialogue with Investors
Dialogue with Institutional Investors
Organizing financial results conference calls, IR conferences, and theme-focused strategy conferences, the Company holds these both onsite and on the Internet (broadcast live across the globe) and is thereby engaging in dialogue with shareholders and investors around the world.
At an IR conference held in May 2024, we expressed our determination to turn TMNF into a “truly trusted customer-oriented company,” based on our New MTP and a series of incidents and received high marks. In April 2024, we launched the Global Communications Department’s New York Desk to further strengthen our dialogue system with shareholders and investors. For example, the year-end financial results announcement in May was distributed online from the New York Desk to reporters and media familiar with the local insurance industry. We also continuously hold briefings focusing on topics of high interest in the capital markets. In fiscal 2023, Special IR Meetings were held in London and New York City, where presentations were made by the CEOs and executives of major subsidiaries in Europe and the United States, and Q&A sessions were held with participants. In Japan, we also held two special briefings on overseas subsidiaries, featuring the CEOs of overseas subsidiaries as speakers, and received favorable responses. In addition to these activities, we held dialogues with a total of 518 investors in Japan and overseas, including overseas IR activities in North America, Europe, and Asia, in fiscal 2023.
Dialogue with Individual Investors
We hold conferences for individual investors every year, featuring the Group CEO. In fiscal 2023, conferences were held in Tokyo, Osaka, Kyoto, and Aichi. Investors are satisfied with the Company’s easy-to-understand explanations that focus on the “Group’s Management Strategy” and “shareholder returns,” which are of great interest to individual investors. We will continue to engage in careful dialogue with our shareholders to expand our fan base and increase the number of individual shareholders and the percentage of shares held by individual shareholders.
Feedback
The Company is also making efforts to report the opinions obtained through dialogue with shareholders and investors widely to management and other members of the Company, and to reflect them in improvement of management. Many of our employees have no contact with the capital markets in their daily work, but through the IR activity reporting sessions, they understand the voices of the capital markets, the evaluation of the Company, and the connection between their work and the capital markets. This has a positive impact on their own motivation and growth and, as a result, a virtuous circle of company growth is also created.
In fiscal 2023, we also used remote tools to share and interact with approximately 2,600 Group employees.
Awards Related to Disclosure
As a result of these efforts, we have received various awards.
