Improve Disaster Resilience

Recognizing the increasing frequency and severity of natural disasters as urgent challenges that directly threaten the safety and security of our customers and society, we aim to contribute to building a resilient society by providing services in both preventive and post-disaster areas, in addition to fulfilling the primary role of insurance.

Tokio Marine Group is promoting advanced initiatives utilizing satellites and AI to accelerate damage assessment immediately after disasters in response to the intensification and increase in frequency of natural disasters.

In collaboration with Finland’s ICEYE company, we have implemented technology using SAR satellites that are unaffected by weather or time to identify affected areas within 24 hours of flood occurrence. During the 2021 debris flow disaster in the Izusan district of Atami City, the use of satellite data and AI analysis allowed for the determination of total loss of residences within just a few days without on-site investigation. This reduced the time needed for insurance payouts to less than half of the conventional time, supporting early recovery for the affected individuals.

By providing this data to municipalities and companies, it is expected to contribute to the swift issuance of disaster damage certificate, the evaluation of supply chain damages, and quicker restoration efforts. Starting in 2025, the scope will be expanded to include earthquake and tsunami disasters in addition to floods, and moving forward, we will continue to contribute to the realization of a “disaster-resilient society” by improving resilience through collaboration with more stakeholders.