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Recognition about ISO 26000

ISO 26000, the international standard concerning the social responsibility of organizations, was issued in November 2010.

By referring to the core subjects addressed in ISO 26000, specifically organizational governance, human rights, labor practices, the environment, fair operating practices, consumer issues and community involvement and development, Tokio Marine Group reviews the materiality of its CSR issues and makes efforts to improve them. Below are website links to the pages introducing Tokio Marine Group’s initiatives for addressing issues described in the ISO 26000 standard.

The Seven Core Subjects of ISO 26000 and Tokio Marine Group’s Initiatives

Core issues Human rights Web Links
Issue 1 Due diligence
Issue 2 Human rights risk situations
Issue 3 Avoidance of complicity
Issue 4 Resolving grievances
Issue 5 Discrimination and vulnerable groups
Issue 6 Civil and political rights
Issue 7 Economic, social and cultural rights
Issue 8 Fundamental principles and rights at work
Core issues Labour practices Web Links
Issue 1 Employment and employment relationships
Issue 2 Conditions of work and social protection
Issue 3 Social dialogue
Issue 4 Health and safety at work
Issue 5 Human development and training in the workplace
Core issues Consumer issues Web Links
Issue 1 Fair marketing, factual and unbiased information and fair contractual practices
Issue 2 Protecting consumers' health and safety
Issue 3 Sustainable consumption
Issue 4 Consumer service, support, and complaint and dispute resolution
Issue 5 Consumer data protection and privacy
Issue 6 Access to essential services
Issue 7 Education and awareness
Core issues Community involvement and development Web Links
Issue 1 Community involvement
Issue 2 Education and culture
Issue 3 Employment creation and skills development
Issue 4 Technology development and access
Issue 5 Wealth and income creation
Issue 6 Health
Issue 7 Social investment