Iwao Kimura

General Manager,
Personnel Planning Dept.,
Tokio Marine Holdings

The Tokio Marine Group considers its employees to be the most valuable assets as the Group works toward achieving sustainable growth as a corporate group selected by customers for its quality. With this point in view, the Group has been making every effort to become a corporate group genuinely trusted and supported by customers, by creating "a corporate culture that encourages self-cultivation and development of human resources." This is being accomplished by thorough training centered on on-the-job training and ongoing support for self-development. All Group member companies continue to nurture and support employees by creating skill development programs and personnel systems appropriate for the characteristics of their respective offices.
Tokio Marine & Nichido has undertaken measures to develop its human resources by cultivating a culture in which every employee "continuously takes up the challenge of innovation from a customer perspective" and "identifies and solves problems through flexible thinking and a broad vision as an insurance professional.“ More specifically, interviews between supervisors and their staff are held four times a year to develop each employee’s competency (in behavior and thinking). At the interviews, employees share their career visions and personal strengths and weaknesses with supervisors. This is undertaken in combination with on-the-job training, off-the-job training and self-development efforts.
In addition to a wide range of correspondence-based training activities, including Rank-Specific Training, Optional Training, Specialization Training and e-Learning services, Tokio Marine & Nichido offers an External Qualification Support System by providing financial assistance to employees who wish to earn such qualifications. The Company also actively sends employees to train at business schools, law schools, and other institutions both in Japan and around the world, to develop personnel who possess a broad range perspective, international sensibilities and high degrees of specialized knowledge. Tokio Marine & Nichido also works to enhance the career development of employees of Group member companies overseas through efforts including group training in their own countries and in Japan.