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CSR Dialog at Tokio Marine & Nichido

Opinion ... Opinion voiced by an expert

Action plan ... Tokio Marine & Nichido’s action plan

Protecting the Global Environment and Environmental Management Strategies

The Tokio Marine & Nichido has been promoting specific initiatives that encompass the following specific issues: Responding to climate change through the insurance business, further reducing the environmental impact of business activities—including activities undertaken by agents—and carrying out ongoing environmental awareness-raising and social contribution activities.

Conserving the Global Environment through Businesses

Opinion
Based on promoting the post-Kyoto Protocol and Green New Deal policies, I believe that incorporating environmental considerations in automobile and fire insurance—and the speed in which such products can be provided—is directly linked to competitive superiority. In connection with this, have you given any thought to investigating the use of clean technologies?*
Action plan

Tokio Marine & Nichido aims to take initiatives that will allow environmental considerations to be incorporated into and commercialized as part of the existing insurance products and services. Moreover, the Company will promote research and other measures to develop and provide insurance products and services that respond to emerging risks and needs in connection with new technologies and systems.

*Various technologies, products, services and processes that utilize reusable resources to reduce the consumption of natural resources, release of greenhouse gas emissions into the atmosphere and disposal of waste materials.
This refers to a wide range of technologies in areas that include alternative energy (solar and wind power and fuel cells), water, air and land purification, new materials and such transportation as automobiles.

Reducing Environmental Impacts during Business Activities

Opinion
I expect Tokio Marine & Nichido to expand the scope of its environmental impact data by including such areas as domestic and overseas business travel and commuting. Also, it will be worthwhile to include employee families in the promotion of initiatives to establish concrete targets for reducing environmental impact in each segment.
Action plan
Tokio Marine & Nichido has been responding to these issues by investigating realistic and specific methods for expanding the scope of CO2 emission volume calculations. Tokio Marine & Nichido has been steadily implementing its FY2009 plan to achieve targets for reducing an environmental impact. The Company has also raised awareness and encouraged behavior modifications among its employees while taking steps to incorporate employee families and agents into these measures.

Promoting Diversity and Encouraging "Active" Female Employees

Through the energetic contributions of all employees, Tokio Marine & Nichido provides new value to society. In order to accomplish this, the Company makes efforts to maintain a comfortable work environment where a diverse array of values are respected through such initiatives as promoting opportunities for female employees' active pursuit of career paths and firmly implementing various systems to support a good work/life balance.

Encouraging Active Female Employees

Opinion
Regarding the promotion of active female employees, I believe it will be worth your while to continue sending the message that the Company is serious about promoting the career opportunities of female employees—as well as the smooth running of related promotion systems—as a pillar of its management strategy.
Action plan
Tokio Marine & Nichido works assiduously to communicate the significance of active female employees, striving to ensure that they fully understand this message. Moreover, the Company implements measures to raise employee awareness and provides various types of support in order to facilitate proactive advances on the part of employees.

Providing Comfortable Work Environment

Opinion
To best respond to the aging of society, I believe that mechanisms must be developed to incorporate different ways of thinking that go beyond gender to embrace generational and other factors. Even as Tokio Marine & Nichido promotes the theme of active female employees, it is important that the Company goes one step further and promote improvements in the work environment that encompasses work/life balance.
Action plan
In addition to promoting the smooth operation of the maternity leave system, Tokio Marine & Nichido is considering introducing new work styles that include perspectives on such next-generation approaches as video conferences and the performance of duties at home.

Promoting Employee Contribution Activities to Local Communities and Societies

To gain the trust of local communities, Tokio Marine & Nichido has undertaken measures including the elevation of all employees' awareness of this issue and the creation of systems that facilitate participation in activities that promote such trust, by positioning the promotion of employee participation in activities of local communities and societies as a priority issue in the Company's management strategy.

Ceaselessly Promoting the Message of Participation

Opinion
I think it is important to promote the messages, consistently and ceaselessly, that "as members of society, playing a role in local communities and societies is a natural duty" and "contributing to local communities and societies is indispensable to building up brand strength."
Action plan
To imbue employees with a strong awareness of the significance of undertaking activities that contribute to local communities and societies and bring this into effect, all executives and managers have taken it upon themselves to speak about the significance of implementing renewed measures by diffusing these ideas throughout employees.

Creating Mechanisms to Promote Action

Opinion
Beginning with volunteer activities that take very little time for them to perform on weekdays, I believe that presenting a versatile menu of activities and increasing freedom of choice will induce employees to participate in volunteer activities.
Action plan
In order to facilitate voluntary initiatives by employees, Tokio Marine & Nichido supports and promotes such activities by continuing to provide information on social contribution programs via the Company’s intranet. The Company showcases positive examples of such efforts on a wide scale both internally and externally, leading to collaborative activities with agents.
Responding to Opinions Obtained in the CSR Dialog We have received a large number of opinions for CSR initiatives — from the planning through the implementation stage.This year marks the start of a new medium-term corporate strategy, and we believe that the opinions we received are closely reflected in our CSR plan.It is important when formulating a CSR plan to visualize the impact of these activities on the Company's future from perspectives found both inside and outside the Company as we move forward — thus determining a framework for CSR activities — and to use this understanding as the basis upon which CSR activities can be implemented over the medium to long term.We look forward to undertaking CSR initiatives under the guidance provided by a wide variety of sources.

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