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Tokio Marine Group

Privacy Policy

Tokio Marine Holdings Privacy Policy

Tokio Marine Holdings , Inc.

With customer trust at the foundation of all our activities, the Company aims to commit to the continuous enhancement of corporate value, through a strategy of planning the whole Tokio Marine Group and managing the subsidiaries of the Tokio Marine Group companies. The Company will properly handle personal information as described below in compliance with the Personal Information Protection Law (the "Privacy Law"), other relevant laws, ordinances and guidelines, and the Tokio Marine Group Privacy Policy, and will take appropriate measures to ensure that personal information is secure. The Company will make an effort to conduct training and education of the Company's employees so that personal information will be properly handled. The Company will review and improve the contents described below from time to time.

  1. Collection of Personal Information
    The Company will collect personal information in a lawful and proper manner to the extent necessary for its business.
  2. Purpose of Use of Personal Information
    The Company will give notice or make a public announcement of the Purpose of Use of personal information, and will use personal information within the scope of the purposes provided in the Purpose of Use unless otherwise provided in relevant laws and/or ordinances.
  3. Provision of Personal Data to Third Parties
    The Company will not provide personal data to a third party without your consent, unless such provision is:
    • required under laws or ordinances;
    • to use personal data jointly with a group company or business partners of the Company (Please see Clause 4 "Joint Use with the Company's Group Companies and business partners");
  4. Joint Use with the Company's Group Companies and business partners
    The Company and Tokio Marine Group companies may use the following personal data for management.
    1. Personal Data:
      - Address
      - Name
      - State of holding the shares in the Company
    2. responsible persons
      The Company
    Please see Clause 9. "Company List" below with respect to the Company's group companies and business partners.
  5. Handling of Sensitive Information
    The Company will not collect, use, or provide to a third party Sensitive Information, including, but not limited to information regarding your healthcareor case history, except for cases provided by the Privacy Law, other relevant laws, ordinances and guidelines.

    Notes
    "Sensitive Information" means sensitive information set forth in Article 6 of the Personal Information Protection Guidelines in the financial sector.

  6. Notice of matters, disclosure, amendment, or suspension of use of personal data held by the Company under the Privacy Law
    Please direct requests for any notice of matters, disclosure, amendment, or suspension of use of personal data held by the Company under the Privacy Law to the address listed in Clause 8. ("the Contact Office") below.
    After confirming that you are the requesting party and requesting you to complete a form designated by the Company, the Company will follow procedures, and, in principle, provide a written response. The Company will charge prescribed fees for a response to a request for any disclosure.
  7. Management of Personal Data
    The Company will take full security measures to manage personal data securely and to prevent divulgence, loss or damage to personal data handled by the Company, and will ensure the accuracy and prompt updating of personal data which is necessary to achieve the Purpose of Use.Further, if the Company consigns any other party to handle personal data, the Company will conduct necessary and appropriate supervision over such contractors by checking the information management system of such contractors, and monitor the state of business performance after contracting.
  8. Contact Information
    The Company will appropriately and immediately respond to any claim or consultation regarding the handling of personal information.
    If you have any questions regarding the handling of personal information by the Company, or any inquiry or consultations regarding the handling of personal data, please contact the office described below:

    Contact Offices
    Compliance Dept.
    Tokio Marine Holdings, Inc
    Tel 0120-789-967 (open from 9:00 to 17:00 excluding Saturdays, Sundays, holidays and during the year-end and new-year period.)

  9. Company List
    The Company's group companies and business partners described Clause 4."Joint Use with the Company's Group Companies and business partners" is below.
    1. Group Companies
      Please see here.
    2. Business Partners
      The Company does not provide personal data to any business partners at the present time.

Notes
Personal information of employees of the Company shall not necessarily be treated in accordance with this policy.

Tokio Marine Holdings, Inc.
Chief Officer for Personal Data
Senior Managing Director
Daisaku Honda
Adopted on March 7, 2005
Revised on February 9, 2006
Revised on October 1, 2006
Revised on July 1, 2008

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