Training & Development
Our Commitment to Employee Development
The Tokio Marine Group believes that its employees are the most important contributor to its success. Therefore, for those with a passionate spirit that welcomes challenge, we encourage career development and personal growth through our extensive training programs, worldwide. Training programs vary across Group Companies depending on the business needs.
Diversity and Inclusion
We value diversity and inclusion as we strive for global excellence, and we work hard to create a business environment where our people can achieve their full potential.
Additionally, throughout our Group Companies, our brokers and customers come from a diversity of backgrounds and cultures.
Given this, our goal is to prepare our people to work more effectively in an increasingly diverse, multicultural business environment. Our Group Companies provide training which focuses on:
- Building an inclusive work environment
- Working effectively across cultures
- Understanding and empathy for the various types of diversity
Leadership Development and Management Training
The Tokio Marine Group places an increasingly high level of importance on the training of its diverse personnel as the basis for furthering its international business development.
We offer opportunities for leadership development at every level—from entry level employees to experienced managing directors. Some of our programs include:
Global Management Seminars
Among the training programs that pertain to our international business, one example is the Tokio Marine Group Management Seminar. This leadership development initiative was launched in 2001, and has been held annually for the past 10 years. Participants in the Tokio Marine Group Management Seminar are high-potential employees from throughout our Group Companies. The objectives of this Seminar are twofold: to deepen the understanding of the Tokio Marine Group's strategy and to cultivate a sense of integrity as leaders. These objectives are met through direct exchanges of opinions and experiences amongst fellow attendees from diverse countries, regions, and cultures and with varying functions.
Tokio Marine-INSEAD Business Leaders Development Program
The leadership development initiative includes the Tokio Marine-INSEAD Business Leaders Development Program which is held in Singapore. This program is offered for high-potential employees across the Asian region. Participants are given the opportunity to obtain the skills to become leaders through activities supervised by qualified faculty of INSEAD.
Manager/Supervisor Effectiveness Training
Throughout our Group Companies, employees can utilize global shared services and are eligible for manager/supervisor effectiveness training. This structure not only ensures that we build world class competencies for directing, motivating and evaluating our employees, but also that we do so with an understanding of diversity and culture.
Career Growth and Development Planning
At the Tokio Marine Group, we believe that learning is a career-long process. Essential to this is an emphasis on development planning, global rotation, and coaching, which provides a continuum of development opportunities throughout one's career life cycle.
Development Planning
To ensure support for employee growth, independent development plans are recommended across all employee levels and disciplines. High-potential employees are further encouraged to self develop through experiential learning via rotations and coaching.
Global Rotation for High-Potential Employees
High-potential employees are encouraged to develop their skills through experiential learning via both short-term and long-term rotations. These opportunities not only build essential technical skills in various insurance disciplines, but also provide vital experiences for our next generation of leaders.
Mentoring and Coaching
As a core value, the Tokio Marine Group emphasizes open communication between employees at all levels and encourages the provision of supportive feedback that creates an opportunity for learning through action, participation and reflection.
In line with this core value of open communication, employees receive both formal and informal mentoring and coaching, ensuring career success and a best fit between skills and opportunities.
Technical Excellence
The Tokio Marine Group wishes to ensure that its employees have the right skills and knowledge to do their jobs effectively, now and into the future. To support this objective, our technical training programs are designed to empower employees in all our Group Companies to develop world class expertise in their insurance related disciplines.
Using the most efficient and motivating methods possible, we provide our employees with opportunities to develop their technical excellence in underwriting, claims handling, actuarial functions, risk management, finance, IT, and strategic planning. Training programs are delivered through multiple methods, including classroom-based learning, off-site seminars, lunch & learn programs, self-study, online tutorials, and webinars.
Professional Skills
In addition to building technical excellence in the insurance disciplines, the Tokio Marine Group provides employees with training to develop their professional skills. Course topics covered by Group Companies include a wide variety of skills, including customer service, presentations, negotiations, time management and business writing.
Using the most efficient and motivating/inspiring/proven methods possible, training programs are delivered through multiple methods, including classroom-based learning, off-site seminars, lunch & learn programs, self-study, online tutorials, and webinars.
Learning Curricula at Group Companies
At every Group Company, you will find that our curricula provide the courses our leaders recommend for people in your function. The core curriculum for each function is based on standardized competencies and is designed to help you:
- Advance your skills within current and new areas of responsibility
- Deepen your understanding within the insurance disciplines
- Access the development materials that can help you succeed in your function
Careers
Links to Group Companies
