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Tokio Marine Group's actions to enable us to be a "Good Company"

Action

2018/1/15 up

Vol.1
Town hall meeting in Malaysia

Corporate Data
Tokio Marine Insurans (Malaysia) Berhad
Established in 1999
A Malaysian based subsidiary overseen by Tokio Marine Asia Pte. Ltd. (Head office, Singapore), a 100% subsidiary of Tokio Marine Holdings. Its main line of business is property-casualty insurance.
Tokio Marine Life Insurance Malaysia Bhd.
Established in 2007
Its predecessor, The Asia Life Assurance Society Ltd., was a life insurance company with about 70 year history in Malaysia. The name was formally changed to Tokio Marine Life Insurance Malaysia Bhd. in 2010. Its main line of business is life insurance.
Holding town hall meetings to share the “To Be a Good Company” vision.
Town hall meetings offer a chance for employees to share their opinions openly in a frank and casual atmosphere. This time, about 300 employees of Tokio Marine Insurans (Malaysia) Berhad and Tokio Marine Life Insurance Malaysia Bhd. joined and were able to share their thoughts in an open dialogue with the Group CEO.
A company where everyone has equal opportunities and is encouraged to participate fully
Prior to the event many questions were submitted covering a wide range of topics. Responding to a question about his career path, Group CEO Tsuyoshi Nick Nagano explained: “In my case, I was fortunate to have good colleagues and a boss who encouraged me to raise my hand and accept new challenges. This experience of equal opportunity and equal expectation was a big factor in my growth. Tokio Marine Group provides a number of opportunities such as leadership training and collaboration programs among group companies, so I encourage everyone to raise their hands and take opportunities when they present themselves.”
Actions to support the Good Company Vision
In June 2017, our Group CEO was also appointed as Chief Culture Officer (CCO) of Tokio Marine Group and has worked to share the Good Company vision. Nick explained, “As managers, it is important to share our core identity and the reason for existence with the Group and our members,”. Also, in order to reinforce the vision he encouraged, “That everybody should think about what they can do to make the company a good company, it is important to communicate your own perspective with the ‘Good Company’ vision to your colleagues, and talk about how you can realize it through your work.”
Day to Day Values
Responding to a question about decision making, Nick shared his personal experience. “I think that what is important are one’s principles and beliefs. I have worked in the sales department both in Japan and overseas, and when I was faced with a problem, I always try to be honest and sincere. At the end of the day, this approach will always be beneficial for myself and the company, even if it is the hard choice in the short term. So it is necessary to ask yourself if you are proud of your job when speaking to your family and friends. By considering things from the standpoint of others and listening carefully will have a positive effect.”